HAI STORY

Our Vision:
Successful Business

Hospitality Associates International is a global hospitality consulting firm with offices in Africa and the Middle East. We are one of the leading providers of hospitality solutions and hotel transaction advisory services in Africa. We counsel our clients on their key strategic issues, leveraging our deep industry expertise and using analytical rigor to help them make informed decisions more quickly and solve their toughest and most critical business problems.

Founded in Nairobi in 2007 by Peter Mukulu, the firm has now three partners and collaborate with more than 60 consultants worldwide. We advise and support hospitality, travel & leisure companies that are leaders in their markets. We offer the critical tools for hospitality companies to elevate and thrive.

Our service offer has evolved over the years into a portfolio that includes; asset management, project management, strategic growth, capital sourcing, acquisitions, underwriting & analysis, special servicing, hotel development, conversions, training & development, destination management, sales & marketing, brand positioning, hotel valuation, feasibilities studies and food & beverage concepts.

We have also established subsidiaries in wellness, executive search, destination management, restaurants, fintech, food delivery, hotel PMS, Publishing, commercial cleaning and hotels.

Our Vision

To be the leading hospitality solutions provider in Africa

Our Mission

To deliver the best in class hospitality solutions, skill programs and information systems by finding, acquiring, developing and operating in a safe, profitable and socially responsible manner.

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MORE THAN JUST BUSINESS

Our Values

We are local
We advise local businesses that impact the diverse places we call home. Our solutions enrich the lives of our clients and strengthen the businesses in our communities. Our stories and experiences reflect those we serve every day—and when we’re successful together, our investments flow back into the neighborhoods where we live and work. The power of Hospitality Associates International is in our African roots.
We are resourceful
With resilience and grit, we turn obstacles into opportunities, engaging our people, our expertise, and our tools to get the job done. Our local knowledge is amplified by the best practices that can only come from our global reach. And when things get tough, we pivot and persevere.
We are engaged
We have a true interest in you and your success. We are empathetic and considerate of your needs as we work on your behalf. This starts by building genuine relationships, where we understand your needs at a deep level, and we have candid and sometimes tough conversations. This is how we work together to achieve the results you want for your business.
We deliver results
We have a clear vision of where we’re going and the plan to get there. We focus our resources to achieve our objectives. We pay attention to detail and keep our commitments. We deliver results.
We are solution oriented
We do whatever we can to provide the best possible service and celebrate out of the box thinking. We search for, create and deliver solutions, not problems. We built our company from scarce resources, so we never focus on luck or on what we do not have.
We lead by example
We lead by example. We show up ready to fight everyday-for every client, for every goal, for every one of our associates. Our successes and failures are collective.
We are accountable
When things go wrong, we do not point fingers of blame. We take responsibility for our actions and inactions, and support our team mates wholeheartedly. We are accountable to each other and practice what we preach.
We play to win
We give it 100% or we do not do it at all. We are highly aspirational. We do a lot but we never compromise our standards. We never play to do okay or just to make up numbers.
We are continually learning
We remain aware of all that we don’t know. This keeps us grounded, realistic, pragmatic and humble
We are insightful
We look beyond the symptoms to see what’s really there. We marry this intuition with a nuanced knowledge of local markets, deep understanding of industry trends, and decades of expertise to provide solutions that make a difference. When we go beyond appearances, we become the guiding partner for our clients, owners, and investors.
We are invested
As, stakeholders, our passion and commitment to our businesses and the communities we serve attracts colleagues whose care and dedication mirror our own. Our diverse stakeholder community takes the time to support each other because we understand that the success of businesses is at stake. Year after year, we’re here to stay.
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WHAT OUR CLIENTS SAY

Your Business
HAI solution

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Hospitality Associates International Solution Saved my business

Peter Mukulu’s invaluable experience with leading global players in the hospitality industry no doubt sowed the seeds as well as brought to life a fresh perspective to the delivery of our hotel project
Manoj
Owner Malaika Beach Resort
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The Best people for me

I have worked with Peter at HAI for over 5 years to develop a 4-star boutique resort in Mbarara, Uganda. Peter’s aptitude for understanding the vision of our project, made him stand out from all the other hospitality consultants I had engaged before. He paid close attention to the key priorities of our development and ensured only quality solutions were presented to my board.
Chairman
Igongo Cultural Centre & Country Hotel
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The right Investment

HAI is such a vital part of our business. We are a small business and recruitment as a service (Raas) model of HAI is fundamental to us not having a huge chunk of money taken out of our cashflow. Every placement for us has been incredible and we have such a great team thanks to HAI
MD
Elevate Fitness
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All the right answers

We love working with the team at HAI. They understand the nuances of the tourism industry inside out and coupled with their online LMS, they were the perfect choice for our training programs.
The One
Watamu bay
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Absolutely Spot-on!

Peter and the team at HAI possess everything a client would desire from a market feasibility study. From the depth of their market research to their detailed client reports. Hospitality Associates International demonstrates their durability as a consultancy firm of choice
MD
Manrik Holdings
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Best decision ever

I engaged HAI to undertake an operations audit on our food & beverage operations. We were shocked by the report and rehired them to implement their recommendations. They are a rock-solid group that delivers results and no excuses.
Diana Oningu
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Results Oriented

The results were clear, professional and persuasive, and the investors and advisors who have seen the materials loved them. They know what the investors want
Keith Mackinnon
CEO
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CONTACT US WITH EASEGet in touch

Call or send us an email
Address
79, David Osieli Road
Nairobi, Westlands
Call us
+254-780-415058
Email us
consult@haillc.co
pm@haillc.co

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