LEAD CONSULTANTPeter Mukulu

Born and raised in Kenya, Peter Mukulu is the principal and founder Hospitality Associates International LLC.

Bringing his extensive experience in the hospitality industry spanning more than 25 years, 3 continents, 4 global hospitality chains and multiple assignments. Peter’s comprehensive background in hotel operations, sales and marketing, hotel development, hotel valuations, Business planning, financial modelling and revenue enhancement programs helps to ensure that all Hospitality Associates International LLC projects are well executed to achieve their full potential.

His in-depth operational experience enables Hospitality Associates International LLC to assist owners on an even stronger level to achieve desired results. Peter’s experience includes senior leadership roles with global chains such as, Starwood Hotels & Resorts, InterContinental Hotels Group and Marriott International LLC. Peter holds a MSc. degree in International Hospitality Management, as well as being a chartered hotel administrator. Peter is green practitioner, travel enthusiast, serial entrepreneur and a publisher.

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His global exposure has ensured a multi-cultural awareness essential to developing and mentoring diverse teams. Peter has high proficiency in market analysis, formulation of successful strategies to achieve financial goals, preparation of marketing plans, sales strategy and conducting sales and marketing audits. Strong fluency in the use of social media, with a keen and creative approach to room promotions as well as food and beverage. His affable personality makes him a true brand ambassador for all the assignments where he has had the privilege to serve. It is these skills and leadership abilities that enabled him to receive the Marriott’s President’s Global Sales Leadership Award- 2015 as well as Marriott MEA Above Property Sales Team of the Year, 2015

Peter’s memberships include: – International Ecotourism Society (TIES), Eco-club, Ecotourism Society of Kenya (ESOK), Hospitality in Action UK, Institute of hospitality (MIH), Impact Travel Alliance (ITA), Travel Massive, Hospitality Sales & Marketing Association International (HSMAI), World Tourism Forum (WTF), Society of Hospitality Consultants in Africa (SHCA)

Peter has a strong financial orientation, having been involved in Capital expenditure planning assignments, budgetary processes, financial forecasting and championing revenue enhancements programs for Intercontinental Hotels in Africa. Has high proficiency in understanding and interpretation of profit & loss statements as well as financial forecasting.

Strong fluency in analyzing financial data and create financial models for decision support. Able to analyze past results, perform variance analysis, identify trends, and make recommendations for improvements. Working closely with the accounting team to ensure accurate financial reporting.

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GET IN TOUCHContact Peter

Address
79, David Osieli Road
Nairobi, Westlands
Phone
+254-780-415058
Email
pm@haillc.co

CV AND AWARDSPeter up close

Peter Mukulu is the principal and founder Hospitality Associates International LLC.
  • Work experience
  • Consultancy ethic
  • Awards & Honours
  • 2017 – 2021
    As the Chief Executive Officer (CEO) of Hospitality Associates International LLC, I am tasked to provide strategic leadership for the company. Reporting to the Board of Directors and working closely with my Executive team, I am required to establish long-range goals, strategies, plans and policies that are aimed at attaining growth, operational efficiency and the desired social, environmental and economic returns.
  • 2015 – 2017
    As Director of Sales & Marketing at Kigali Marriott, I was tasked with providing day to day leadership with overall responsibility for proactive sales, Reservations, Event Booking Centre, ecommerce, Revenue Management, Marketing, Public Relations and Social Catering. Overall responsibility for achieving property revenue goals, team booking pace goals, guest and associate satisfaction and the financial performance of the hotel.
  • 2012 – 2015
    As Cluster Director of Sales & Marketing for Marriott in Saudi Arabia, my primary responsibility for top line revenue for all fifteen properties within the cluster portfolio. Overall responsibility for all profit centres (including room revenue, F&B, Catering) by developing strategic plans to generate demand and deploying resources accordingly. Responsible for cultivating relationships in primary, secondary and tertiary markets alongside portfolio sales team, visitors’ Tourism’s boards, OTA market managers.
  • 2006 – 2012
    As Founder and MD of Hospitality Associates International I was responsible for the formulation of corporate strategy and establishing standards by which the company would conduct business. Marshalling the organizations limited resources to the most productive uses with the aim of creating maximum value for the company’s stakeholders. Managing and overseeing the required interfaces between the corporation and its stakeholders, the investment community, media and government.
  • 2005 – 2006
    As Resident Manager I was responsible for overseeing the operations of InterContinental Asmara in order to maximize performance, profitability and return. Ensure compliance with InterContinental Hotel groups brand standards. As well as achieving the annual targets on quality assurance, occupancy, REVPAR, GSTS, ESPS and Revenue Growth.
  • 2003 – 2005
    As Director of Sales & Marketing at InterContinental Asmara, I was tasked to provide leadership and support for all sales related activities including sales & marketing plans, training & development, and channel management as well as being accountable for top line revenue with sensitivity to the bottom-line results. I was also tasked with developing strategic plans to generate demand and deploying resources accordingly, in addition to cultivating relationships in primary, secondary and tertiary markets.

We deliver results
We have a clear vision of where we’re going and the plan to get there. We focus our resources to achieve our objectives. We pay attention to detail and keep our commitments. We deliver results.

We are solution oriented
We do whatever we can to provide the best possible service and celebrate out of the box thinking. We search for, create and deliver solutions, not problems. We built our company from scarce resources, so we never focus on luck or on what we do not have.

We lead by example
We lead by example. We show up ready to fight everyday-for every client, for every goal, for every one of our associates. Our successes and failures are collective.

We are accountable
When things go wrong, we do not point fingers of blame. We take responsibility for our actions and inactions, and support our team mates wholeheartedly. We are accountable to each other and practice what we preach.

We play to win
We give it 100% or we do not do it at all. We are highly aspirational. We do a lot but we never compromise our standards. We never play to do okay or just to make up numbers.

  • 2015 Marriott Presidents Sales Excellence Award Middle East Africa
  • 2015 Marriott Above Property Sales Team of the Year 2014
  • 2005 Compass 21 [IHG Executive Assessment Centre] – Highest Score
  • 1998 Phoenix Award [Block Hotels] – Deputy General Manager of the Year
  • 1996 Serena Hotels Hospitality Award
  • 1995 InterContinental Nairobi – Employee of the Year
CHECK OUT MY WORK

Consultancy Cases

WHAT OUR CLIENTS SAY

Your Business
HAI solution

Our service offering has evolved into a portfolio of products that empowers hospitality establishments to optimize their business processes, maximize returns and deliver elevated experiences to their guests

“Peter Mukulu’s invaluable experience with leading global players in the hospitality industry no doubt sowed the seeds as well as brought to life a fresh perspective to the delivery of our hotel project”

Indian Business Man Smiling Concept
Manoj – Owner Malaika Beach Resort

Saved my business

We engaged HAI as lead consultants on a resort development project in Uganda. HAI’s aptitude for understanding the vision of our project, made them stand out from all the other consultants. They paid close attention to the key priorities of our development and ensured quality solutions.

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Chairman – Igongo Country Hotel

All the right answers

HAI is such a vital part of our business. Every placement for us has been incredible and we have such a great team thanks to HAI

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MD – Elevate Fitness

The right Investment

We love working with the team at HAI. They understand the nuances of the tourism industry inside out and coupled with their online LMS, they were the perfect choice for our training programs.

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The One, Watamu bay

Brilliant Advisors

Peter and the team at HAI possess everything a client would desire from a market feasibility study. From the depth of their market research to their detailed client reports. Hospitality Associates International demonstrates their durability as a consultancy firm of choice

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MD – Manrik Holdings

Absolutely Spot-on!

I engaged HAI to undertake an operations audit on our food & beverage operations. We were shocked by the report and rehired them to implement their recommendations. They are a rock-solid group that delivers results and no excuses.

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Diana Oningu

Best decision ever

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OUR LOCATIONSWhere to find us?
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Kenya
South Africa
Middle East
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