WELLNESS & SPA

We provide consultancy services to owners and operators of hotels, resorts, retreats, day spas and a broad range of wellness centric businesses. Through our detailed approach we offer a business strategy that is tailored to optimize and position your product and brand. We tailor solutions to meet the needs of our clients and each project we work with, whether small or large is carefully nurtured to its full potential through our focus, collaboration and unwavering commitment to excellence.

Wellness Solutions

As a Hospitality Consultancy company our teams’ in-depth knowledge of the luxury wellness market is supported by our passion for holistic wellness; whether designing a culinary menu or curating a bespoke wellness solution, our commitment to integrity distinguishes our signature service.
Wellness Tourism now accounts for $439 billion dollars of the global travel industry and is growing at 9.5% per year, which is nearly 50% faster than overall global tourism. Due to this rapidly growing sector of tourism, and to meet the needs of the discerning wellness-minded traveler, it is essential that wellness programs, solutions and initiatives are woven into the very fabric of a hotel/resorts daily operation and brand values. This is where we can offer our expertise to develop a strong suite of bespoke wellness products and services that deliver on expectations.
Whether opening a new hotel/resort or introducing wellness philosophies into an existing brand, our strategic approach to wellness solutions includes:
  • Pre-Opening & Project Management
  • Feasibility Study
  • Business Modelling & Financials
  • Concept & Philosophy
  • Design of Facilities
  • Crafting Spa & Wellness Programs & Services
  • Procurement of Specialized Equipment
  • PR and Marketing
  • Branding, Graphic Design & Photography
  • Website Design & Digital Marketing
  • Developing Operational Structure
  • Implementing Systems & Processes
  • Staff Recruitment, Training and Development
  • Business Management
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Wellness Strategy

The most effective way to understand the potentials of your hotel or resort embracing a congruent wellness philosophy is with a detailed property evaluation. As wellness coaches and hospitality professionals, we know what ‘true wellness’ is, and this is where our expertise plays a key role in assuring that your brand is aligned with an authentic wellness philosophy that actually considers all aspects. From room amenities, to mini bar, to cuisine, to spa. Not to mention cleaning chemicals, to clean air, to recycling initiatives and beyond.

Working with your property and your team for up to one week provides us the opportunity to effectively assess the current hotel operation on all levels. We also consider location, marketing strategies and retreat ideas amongst other things. We then provide a report and discuss our recommendations and suggested strategies. Once we deliver a detailed critical path to follow, we can work with you in developing a plan to launch your in-house wellness philosophy.

Strategy

Execution

Investment

Growth

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WHAT OUR CLIENTS SAY

Your Business
Hospitality Associates International Solution

“Peter Mukulu’s invaluable experience with leading global players in the hospitality industry no doubt sowed the seeds as well as brought to life a fresh perspective to the delivery of our hotel project”

Manoj – Owner Malaika Beach Resort
Manoj

Owner Malaika Beach Resort

I have worked with Peter at HAI for over 5 years to develop a 4-star boutique resort in Mbarara, Uganda. Peter’s aptitude for understanding the vision of our project, made him stand out from all the other hospitality consultants I had engaged before. He paid close attention to the key priorities of our development and ensured only quality solutions were presented to my board.

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Chairman

Igongo Cultural Centre & Country Hotel

HAI is such a vital part of our business. We are a small business and recruitment as a service (Raas) model of HAI is fundamental to us not having a huge chunk of money taken out of our cashflow. Every placement for us has been incredible and we have such a great team thanks to HAI

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MD

Elevate Fitness

We love working with the team at HAI. They understand the nuances of the tourism industry inside out and coupled with their online LMS, they were the perfect choice for our training programs.

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THE ONE

Watamu bay

Peter and the team at HAI possess everything a client would desire from a market feasibility study. From the depth of their market research to their detailed client reports. Hospitality Associates International demonstrates their durability as a consultancy firm of choice

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MD

Manrik Holdings

I engaged HAI to undertake an operations audit on our food & beverage operations. We were shocked by the report and rehired them to implement their recommendations. They are a rock-solid group that delivers results and no excuses.

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Diana Oningu
HAIHeadquarters
Local presence, global reach
OUR LOCATIONSWhere to find us?
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Kenya
South Africa
Middle East
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