What does this service include

The cleaners follow a list of priorities which is set when the booking is arranged. Also, if you have any special requests, make sure to tell us.

How do you vet the cleaners

We do an ID and reference check which are followed by two interviews to ensure that we work with reliable people.

What about the cleaning materials and products

If the services you get are weekly or fortnightly, then we ask you to supply them yourself along with the cleaning equipment. We will be happy to email you a list of the usual materials that are needed. In addition, we can supply cleaning liquids and cloths upon request for an extra charge. Please make sure that there will be a designated space for storage of the cleaning materials and equipment. For daily office cleaning, please request a quote for provision of equipment and cleaning materials.

Can the cleaner wash the carpets and the windows from the outside

Your office cleaner can only hoover the carpet and clean the windows from the inside. However, this office cleaning service doesn’t include carpet washing and exterior window cleaning but we can arrange separate professional services for these tasks.

Can I have the same office cleaner every week

Yes, we can arrange this for you. However, we ask you to stick to the particular days and time of day every week so we can schedule the same cleaner for you.

What happens if the cleaner damages something

If that is indeed the case that we will do our best to compensate you.

Can I request a different cleaner

Sure, if you wish to change your cleaner, then we will be happy to arrange it.

What happens if the cleaner is unavailable

We will make sure to inform you and send somebody else.

I will be away for a while and I won’t need the office cleaned, what now

Please make sure to inform us at least 48 hours in advance.

What happens if we are unhappy with the office cleaning service

If this ever happens, then we will arrange a visitation from a Quality Control Manager who will assess the situation. If necessary, we will provide you with a replacement cleaner

Hey, are there any hidden charges

Absolutely no! We practice a pricing transparency.

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